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NextGen Healthcare Data Breach: What & How It Happened...

NextGen Healthcare Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In March and April 2023, NextGen Healthcare faced a security incident involving unauthorized access to their systems. This event was related to the use of compromised credentials. Earlier in the year, the company had encountered another security issue. After the incident, several lawsuits were filed against NextGen Healthcare, citing concerns about data protection and the response time to the incident.

How many accounts were compromised?

The breach impacted data related to 1.05 million individuals.

What data was leaked?

The data exposed in the breach included names, addresses, dates of birth, and Social Security numbers.

How was NextGen Healthcare hacked?

Hackers breached NextGen Healthcare's systems using stolen client credentials from other sources or incidents unrelated to the company. They gained unauthorized access to a database containing sensitive patient data, such as names, addresses, dates of birth, and Social Security numbers. The breach was detected and steps were taken to investigate and remediate the incident.

NextGen Healthcare's solution

In response to the hack, NextGen Healthcare took several measures to secure its platform and prevent future incidents. Although specific details about the enhanced security measures were not provided, the company worked with leading outside cybersecurity experts and notified law enforcement. Affected individuals were offered 24 months of free fraud detection and identity theft protection. These actions demonstrate NextGen Healthcare's commitment to addressing the breach and safeguarding patient data in the future.

How do I know if I was affected?

NextGen Healthcare notified affected individuals about the breach. If you believe you may have been impacted but did not receive a notification, you can visit Have I Been Pwned to check if your credentials were affected.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.

For more specific help and instructions related to NextGen Healthcare's data breach, please contact NextGen Healthcare support directly.

Where can I go to learn more?

If you want to find more information on the NextGen Healthcare data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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NextGen Healthcare Data Breach: What & How It Happened...

NextGen Healthcare Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In March and April 2023, NextGen Healthcare faced a security incident involving unauthorized access to their systems. This event was related to the use of compromised credentials. Earlier in the year, the company had encountered another security issue. After the incident, several lawsuits were filed against NextGen Healthcare, citing concerns about data protection and the response time to the incident.

How many accounts were compromised?

The breach impacted data related to 1.05 million individuals.

What data was leaked?

The data exposed in the breach included names, addresses, dates of birth, and Social Security numbers.

How was NextGen Healthcare hacked?

Hackers breached NextGen Healthcare's systems using stolen client credentials from other sources or incidents unrelated to the company. They gained unauthorized access to a database containing sensitive patient data, such as names, addresses, dates of birth, and Social Security numbers. The breach was detected and steps were taken to investigate and remediate the incident.

NextGen Healthcare's solution

In response to the hack, NextGen Healthcare took several measures to secure its platform and prevent future incidents. Although specific details about the enhanced security measures were not provided, the company worked with leading outside cybersecurity experts and notified law enforcement. Affected individuals were offered 24 months of free fraud detection and identity theft protection. These actions demonstrate NextGen Healthcare's commitment to addressing the breach and safeguarding patient data in the future.

How do I know if I was affected?

NextGen Healthcare notified affected individuals about the breach. If you believe you may have been impacted but did not receive a notification, you can visit Have I Been Pwned to check if your credentials were affected.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.

For more specific help and instructions related to NextGen Healthcare's data breach, please contact NextGen Healthcare support directly.

Where can I go to learn more?

If you want to find more information on the NextGen Healthcare data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

NextGen Healthcare Data Breach: What & How It Happened?

Twingate Team

Jun 14, 2024

In March and April 2023, NextGen Healthcare faced a security incident involving unauthorized access to their systems. This event was related to the use of compromised credentials. Earlier in the year, the company had encountered another security issue. After the incident, several lawsuits were filed against NextGen Healthcare, citing concerns about data protection and the response time to the incident.

How many accounts were compromised?

The breach impacted data related to 1.05 million individuals.

What data was leaked?

The data exposed in the breach included names, addresses, dates of birth, and Social Security numbers.

How was NextGen Healthcare hacked?

Hackers breached NextGen Healthcare's systems using stolen client credentials from other sources or incidents unrelated to the company. They gained unauthorized access to a database containing sensitive patient data, such as names, addresses, dates of birth, and Social Security numbers. The breach was detected and steps were taken to investigate and remediate the incident.

NextGen Healthcare's solution

In response to the hack, NextGen Healthcare took several measures to secure its platform and prevent future incidents. Although specific details about the enhanced security measures were not provided, the company worked with leading outside cybersecurity experts and notified law enforcement. Affected individuals were offered 24 months of free fraud detection and identity theft protection. These actions demonstrate NextGen Healthcare's commitment to addressing the breach and safeguarding patient data in the future.

How do I know if I was affected?

NextGen Healthcare notified affected individuals about the breach. If you believe you may have been impacted but did not receive a notification, you can visit Have I Been Pwned to check if your credentials were affected.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for any accounts that may have been affected. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or service provider.

For more specific help and instructions related to NextGen Healthcare's data breach, please contact NextGen Healthcare support directly.

Where can I go to learn more?

If you want to find more information on the NextGen Healthcare data breach, check out the following news articles: